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Business Analyst

Business Analyst

Job ID 
# of Openings 
Posted Date 
Software Development
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This position is an individual contributor role dedicated to the B2S Travel division. This role authors Business and Functional scope in the form of requirements, process flows, business rules, use-case / user stories and acceptance criteria. Primary customers for this role are the internal and external technical teams that will be delivering the functionality and the Product Owners and business stakeholders requesting new functionality.

The role requires a person who has a deep curiosity to not only understand business needs but is excited to become a functional expert and advocate for those needs throughout the delivery cycle. The ideal individual can deliver autonomously after a basic understanding of their role for any given project.


  • Translate business processes, rules and requirements into Epics and Stories in preparation for Agile delivery cycles
  • Capture functional changes in the form of requirements, process flows, business rules, use-case / user stories and acceptance criteria
  • Facilitate analysis workshops with internal and external resources
  • Serve as functional SME for defined scope during the QA validation efforts
  • Assist Project Management with creating deliverables and coordinating implementations
  • Assist Development with system and user experience design
  • Assist QA creating test plans, testing efforts, and root cause analysis
  • Travel to other corporate locations and customer sites up to 15%



  • 5+ years of BA experience with proven results operating in Agile environments (SCRUM or other methodologies) creating Use Cases, User Stories, Acceptance Criteria, Process Flows and Requirements
  • Experience creating and facilitating User Experience (UX) requirements across multiple channels
  • Functional domain experience with one or more of E-Commerce, CRM, Order Capture, Order Management and/or Supplier integration
  • Experience with solutions leveraging cloud-based APIs and partners
  • Ability to assimilate complex ideas and detailed information into exceptional written, spoken and visual communications
  • Excellent active listening, personal organization and attention to detail skills
  • Proven ability to work creatively and analytically to solve business and technical problems.
  • Ability to build rapport with diverse and differently motivated individuals, groups, and departments.
  • Ability to consistently deliver results in a high-energy environment.
  • Strong expertise with MS Word, MS Excel, MS PowerPoint, MS Visio (or equivalent)
  • Effective meeting facilitation skills


  • Prior major consulting firm experience (Accenture, Deloitte, KPMG, etc.)
  • Experience with Java (J2EE) project implementations
  • Experience with VersionOne, JIRA, Confluence and/or Greenhopper
  • Experience in the Loyalty, Rewards, Travel/Hospitality and/or Financial Services industry
  • Experience with data analysis tools and / or SQL